Frequently Asked Questions

Yes. VMO can generate a complete new website from scratch after the business consultation. This is a core VMO capability.

Yes. VMO can work with an existing WordPress site, domain, or business context and help improve, modernize, rebuild, or replace the current website where appropriate.

No. VMO uses the consultation, business research, services, audience, offers, and goals to shape a business-specific website instead of forcing a generic template.

No. The generated website should be reviewed in the builder first. The user can inspect, refine, preview, and publish when ready.

No. WordPress is the VMO dashboard, staging, and editing shell. The generated site is planned as a premium React-style, componentized frontend with scoped styling, safe scripts, resolved media, SEO metadata, VMO tracking/form/payment contracts, and Next.js-compatible export options, so the public site can run outside WordPress without wp-admin, admin-ajax, wp-json, plugin, or theme dependencies.

QuickLaunch is the guided onboarding process into VMO. It helps get the practical basics set up so a business owner can own a website, access the platform, and start running the business without having to figure out the technical setup alone.

No. QuickLaunch helps get you into VMO and sets up the basics. Jerreme is VMO's specialized AI business consultant: it learns about the business, uses supporting AI agents for research and planning, then guides the creation of the website, business email, phone setup, strategy, content, and other launch pieces based on the consultation.

No. On the managed VMO cloud path, the goal is to reduce or remove as much technical burden as possible.

VMO Hosted QuickLaunch pricing is: Tester $99.99/month or $1,099.89/year; Starter $149.99/month or $1,624.89/year; Pro $249.99/month or $2,724.89/year; Elite $549.99/month or $6,024.89/year; Enterprise $1,049.99/month or $11,524.89/year.

VMO can still help. Existing WordPress users can install the direct plugin and use their current domain, hosting, or website environment where appropriate.

Yes. Having an existing WordPress site does not stop VMO from generating a new website from scratch or rebuilding the current site.

Direct WordPress pricing is: Tester $49.99/month or $549.89/year; Starter $99.99/month or $1,099.89/year; Pro $199.99/month or $2,199.89/year; Elite $499.99/month or $5,499.89/year; Enterprise $999.99/month or $10,999.89/year.

The hosted lane adds $25/month to the matching direct WordPress plan because it includes the guided hosted/provisioned path rather than only the plugin installed on a site the customer already controls.

Jerreme is VMO's specialized AI business consultant. It leads the business consultation, gathers the important details, uses supporting AI agents for research and planning, and helps turn that information into a website, strategy, business email, phone setup, content, and the core systems the user needs to start operating.

Yes. Jerreme can help identify a suitable business direction by looking at the user's interests, strengths, location, and market environment.

Yes. Jerreme helps structure the idea professionally, research the market around it, refine the strategy, and prepare the systems needed to run it.

Yes. Jerreme is designed to research competitors, industry conditions, audience behavior, SEO patterns, keyword strategy, and opportunities for stronger positioning.

The user should be handed off to VMO / Jarvis, which becomes the ongoing business assistant for refinement, support, navigation, and daily operations.

It is the main website review and publishing workspace inside VMO. It shows the generated site, allows refinements, and supports the publish workflow.

Yes. The builder includes desktop, tablet, and mobile preview controls so the user can review responsiveness before publishing.

Yes. The builder is designed to support media replacement through in-builder controls, while keeping those controls hidden from the public frontend.

Save stores the current work state, Publish makes the site publicly live for the first time, and Update Live pushes approved changes to an already published site.

The builder includes reset safety tools. The intended behavior is backup-first protection, with restore options that bring a prior state back as an unpublished draft.

Jarvis is the coordinating AI assistant users can speak to or type to across the dashboard when they need help understanding the platform, navigating tools, making changes, or getting quick answers.

No. Jerreme handles consultation and foundation-building. Jarvis helps after that by coordinating navigation, refinement, support, and ongoing operations.

Yes. Users should be able to ask in natural language, such as where to activate SMS, what needs attention today, or how to improve a website section.

No. Jarvis coordinates the experience. It may answer directly, guide the user to the right tool, or work with a more specialized VMO system when needed.

The AI phone receptionist greets callers, answers from approved business knowledge, captures the reason for calling, collects contact details, takes messages, and supports callbacks or routing where configured.

Yes. If a caller asks, the correct answer is yes: VMO can generate complete websites from scratch after consultation and can also rebuild existing websites.

Yes. The phone system is designed to support live call control, listen/take-over behavior, call state visibility, and a unified live-call experience for regular calls and Power Dialer calls.

Yes. Meaningful calls should generate reports and feed CRM, Actions, Today, call history, and KPI interpretation where relevant.

The AI email feature helps draft, refine, and respond to emails using the business context, products, offers, calls to action, and approved facts.

Yes, where configured. Ordinary informational questions may be answered automatically from approved context, while sensitive or binding replies should require user approval.

Approval is needed for refunds, legal answers, identity verification, complaints, custom order commitments, appointments, availability confirmations, or anything that binds the business.

Yes. Incoming and outgoing emails should enrich contact records, create actions where needed, and feed reports, Today, and broader business intelligence.

Plans define capability level, automation depth, scan frequency, dashboard richness, and access to business-system features. Credits or tokens cover usage such as AI generation, media, phone, SMS, TTS, and other metered activity.

VMO warns users when credits are low so they can top up before work is interrupted. The current low-credit warning threshold is 40%.

When VMO Credit reaches zero, the purchased usage for metered AI and communication actions has been used up, so those actions need more available credit before they can continue. The user can add a one-time booster/top-up or move to a plan with a larger credit allowance. Essential checkout, recovery, account status, and public-safe flows remain available so the user can add credit or update the plan.

Add-on pricing is: Small add-on $19.99 one-time; Medium add-on $49.99 one-time; Large add-on $99.99 one-time; Phone Pack M $99.99/year; Phone Pack L $249.99/year; Power Dialer $499.99/year; Pro Call Center $699.99/year.

Yes. VMO is designed to connect leads, customers, lifecycle stages, relationship categories, form submissions, calls, messages, orders, and business actions into CRM-style records and dashboard visibility.

Yes. VMO can generate SEO strategy, drafts, pages, reports, recommendations, and ecommerce-aware SEO context where applicable, with public-facing or high-risk changes routed for approval.

They work together as one business intelligence loop: today's actions, reports, KPI snapshots, revenue signals, strategic recommendations, CFO-style insight, and ongoing improvement tasks.

Yes. VMO can support products, services, payment collection through VMO Pay, checkout flows, shipping context, product content, and business-specific sales pages when configured.

No. Client packages should not expose master-only settings, confidential keys, product IDs, price IDs, webhook secrets, or master administration tools. Client sites call the master through approved endpoints where needed.

VMO includes a master-side client update direction so hosted/client installations can receive managed releases from the master update infrastructure rather than exposing master internals in client packages.

Yes. VMO supports affiliate signup, referral tracking, partner dashboards, referral landing pages, tester/reviewer codes, discounts, rewards, bonuses, compensations, audit logging, and 5% affiliate commissions based on the actual paid amount where configured.