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Privacy Policy

Last Updated: December 5, 2025

Welcome to the Virtual Media Office ("VMO"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, safeguard, and disclose information that results from your use of our web business suite, including our AI consultation, website creation, receptionist, and marketing services, as well as your access to this specific website.

1. Information We Collect

To provide our comprehensive AI-driven business services and maintain this website, we collect several types of information:

A. Website Visitor Information

When you visit this website (the VMO demo/sales site), we may collect:

• Usage Data: Information on how the Service is accessed and used (e.g., page views, time spent on pages).
• Cookies: We use cookies to track the activity on our Service and hold certain information to improve your browsing experience.
• Form Submissions: Data you voluntarily provide when filling out the "Reserve Your Spot" or contact forms (e.g., name, email).

B. Personal & Business Information (Service Users)

When you register or use the VMO Plugin/Service, we may collect:

• Identity Data: Name, email address, phone number.
• Business Data: Business name, industry, goals, revenue data (for dashboarding), and strategic plans.
• Payment Data: Credit card details and billing information (processed securely by our payment partners).

C. Operational Data for AI Agents

To allow our VMO Agents (Consultant, Receptionist, SEO, etc.) to function, we process:

• Voice Data: Recordings and transcripts of calls handled by the VMO Receptionist or consultations with the VMO Business Consultant.
• Customer Data (CRM): Information about your customers that you upload or that is collected via your VMO-generated website (leads, contact info, feedback).
• Communication Content: Content of emails generated and sent via the Email Marketing agent, and chat logs from the Customer Support agent.

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Delivery: To generate websites, answer calls, create marketing campaigns, and provide business consultation.
• AI Personalization: To train the specific instance of the AI assigned to your business so it learns your brand voice and preferences.
• Analytics: To provide you with the Real-Time KPI Dashboard and business health metrics.
• Communication: To contact you regarding your account, updates, or security alerts.

3. AI & Data Processing

VMO utilizes advanced Artificial Intelligence technologies. By using our service, you acknowledge that:

• Your business data and inputs are processed by AI algorithms to generate strategies, content, and responses.
• While we prioritize data privacy, interactions with AI agents are processed to generate immediate responses and improve the quality of the output for your specific business context.
• We do not use your proprietary business secrets to train public models that would benefit your competitors.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors who provide hosting, payment processing (e.g., Stripe), telephony services (for the Receptionist), and email delivery.
• Legal Requirements: If required by law or to protect the rights and safety of VMO, our users, or others.

5. Data Security

We implement enterprise-grade security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("Right to be Forgotten").
• Export your business data and CRM records.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: vmo@jerremejosephson.com